Terminate Account

Note: Once the account is terminated, it cannot be retrieved. Please proceed with caution.

Conditions Required for Account Termination

• No active resources are under the account
• No arrears under the account

Account Termination Steps

1. Log into the Surfercloud console via master account. Enter “UAccount”, choose “Account Security” and apply for “Cancel Account”.

2. Complete the “Cancel Condition Detection”, delete resources/pay late orders in time according to the detection results

3. Email verification code verification

4. Termination successful

Notes

• Termination applications that do not meet the termination conditions will fail
• Considering the risk of irreversible operation termination, some accounts have no termination entry. If you need to terminate, please submit a work order or contact after-sales service to apply for termination
• After account termination, all accounts (master account and sub-account) will be unable to log in. To continue using Surfercloud, you need to register the account again