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To enhance security, SurferCloud allows you to restrict access to your account by setting up an IP whitelist. Here's a step-by-step guide for configuring it on the master account (parent account).
1. Feature Overview
- Applies to master account only: This setting is only effective for the main account. For sub-user restrictions, please go to User Settings.
- Access control behavior: Once the whitelist is enabled, any login or API request from a non-whitelisted IP will be blocked.
- Default state: All IPs are allowed access by default.
2. How to Set It Up
Step 1: Log in to the SurferCloud Console
Go to SurferCloud Console and log in using your master account credentials.
Step 2: Open Security Settings
Click on your profile icon in the top-right corner and select Security Settings.
Step 3: Edit Access Control
Find the Access Control section and click Edit.
Step 4: Add Whitelisted IPs
Enter the IP addresses you want to allow. Use commas to separate multiple entries.
Example: 123.45.67.89, 98.76.54.32
✅ Tip: Add your current public IP to avoid locking yourself out. You can check your IP at https://ip.sb
Step 5: Save Your Changes
Click Save. The settings will take effect immediately.
3. Important Notes
- Avoid lockouts: Be careful when applying the whitelist to avoid blocking your own access.
- Sub-users not affected: This whitelist applies only to the master account. Use User Settings to configure sub-user access.
- Dynamic IP users: If your IP changes frequently, consider delaying whitelist activation or using a dynamic DNS solution.
For managing access of sub-accounts, please navigate to User Settings separately.
Need help? Reach out to the SurferCloud support team for assistance.
