🚨Important Notice Regarding USDT Payments – Risk Detection Required Before Recharge

Dear SurferCloud Users,

We have recently received reports of failed USDT deposits on our platform. After investigation, we have confirmed that these failed transactions were due to risk control mechanisms triggered by our crypto payment processor, Triple-A. When this occurs, the transaction will not arrive in your SurferCloud account.

To resolve such issues, users are required to contact Triple-A directly at 📧 support@triple-a.io. Please include:

• Your transaction record (TxID or screenshot),
• A clear copy of your passport or ID document,
  and request a manual refund.

🔒 How to Prevent Deposit Failures

To minimize the risk of failed deposits, we strongly recommend users to verify their USDT wallet address using the Bitrace blacklist detection platform:
👉 https://blacklist.bitrace.io/

This tool evaluates your address and provides a Risk Score.
We only recommend proceeding with the recharge if your address is marked as “Low Risk.”
If the address is marked “Medium” or “High Risk,” it is very likely to be blocked by Triple-A's risk control, resulting in delays or loss of funds.

📌 Note: Bitrace requires account registration to access full risk analysis. If you prefer, you may contact our official customer support, and send your USDT wallet address — we’ll assist you with the detection.

As shown, this type of address is safe to use for deposits.

As shown in the image, addresses like this are not recommended for deposits.

Thank you for your attention and understanding. SurferCloud will continue to ensure a secure and stable payment environment for all users.

Sincerely,
The SurferCloud Team
https://www.surfercloud.com