Recent Account Suspensions Due to Fraudulent Activities

Dear Users,

A batch of accounts has recently been suspended and will no longer be able to log in. The reasons for these suspensions include:

1. Suspected fraudulent activities involving the use of other people's credit or debit cards.
2. Maliciously reversing transaction orders, including those for completed or ongoing service periods, and disputing these orders with the bank.
3. Multiple small deposits made consecutively without consumption.

These accounts are generally unreachable. Affected users can contact customer support via the following channels:

• Customer Support Telegram 1
• Customer Support Telegram 2

Thank you for your understanding.

Date: December 21, 2024
SurferCloud Team

Here’s the announcement in Traditional Chinese with "Dear Users" and a closing signature with the date:

重要公告：近期帳戶因欺詐行為被封禁

親愛的用戶，

近期有一批帳戶已被封禁，將無法登錄。封禁這些帳戶的原因如下：

1. 涉嫌盜刷他人信用卡或貸記卡。
2. 惡意撤銷消費訂單，包括已完成或正在服務期的服務，並向銀行側申訴爭議訂單。
3. 多筆小額充值但未進行消費。

這些帳戶基本無法聯繫到。受影響的用戶可通過以下渠道聯繫客服：

• 客服 Telegram 1
• 客服 Telegram 2

感謝您的理解與配合。

日期： 2024年12月21日
SurferCloud 團隊